Oxford Internet Institute, University of Oxford, UK
From Social Butterfly to Engaged Citizen:
Urban Informatics, Social Media, Ubiquitous Computing, and Mobile Technology to Support Citizen Engagement
Marcus Foth, Queensland University of Technology, Australia
Laura Forlano, Cornell University, USA
Christine Satchell, Queensland University of Technology, Australia
Martin Gibbs, University of Melbourne, Australia
Web 2.0 tools, including blogs, wikis, and photo sharing and social networking sites, have made possible a more participatory Internet experience. Much of this technology is available for mobile phones, where it can be integrated with such device-specific features as sensors and GPS. From Social Butterfly to Engaged Citizen examines how this increasingly open, collaborative, and personalizable technology is shaping not just our social interactions but new kinds of civic engagement with cities, communities, and spaces. It offers analyses and studies from around the world that explore how the power of social technologies can be harnessed for social engagement in urban areas.
Chapters by leading researchers in the emerging field of urban informatics outline the theoretical context of their inquiries, describing a new view of the city as a hybrid that merges digital and physical worlds; examine technology-aided engagement involving issues of food, the environment, and sustainability; explore the creative use of location-based mobile technology in cities from Melbourne, Australia, to Dhaka, Bangladesh; study technological innovations for improving civic engagement; and discuss design research approaches for understanding the development of sentient real-time cities, including interaction portals and robots.
The MIT Press
Foth, M., Forlano, L., Satchell, C., & Gibbs, M. (Eds.) (2011). From Social Butterfly to Engaged Citizen: Urban Informatics, Social Media, Ubiquitous Computing, and Mobile Technology to Support Citizen Engagement. Cambridge, MA: MIT Press.
7 x 9 • 544 pp. • 108 illus. • ISBN 978-0-262-01651-3 • US$50.00 • cloth
About the Editors
Marcus Foth, Founder and Director of the Urban Informatics Research Lab, is Associate Professor and Principal Research Fellow with the Institute for Creative Industries and Innovation at Queensland University of Technology. Laura Forlano is a Postdoctoral Associate at Cornell University. Christine Satchell is Senior Research Fellow at the Urban Informatics Research Lab. Martin Gibbs is a Lecturer in the Department of Information Systems at the University of Melbourne.
Section 1: Theories of Engagement
Phoebe Sengers, Cornell University, USA
1. The Ideas and Ideals in Urban Media Theory
Martijn de Waal, University of Groningen, NL
2. The Moral Economy of Social Media
Paul Dourish, University of California, Irvine, USA, & Christine Satchell, QUT, Australia
3. The Protocological Surround: Reconceptualising Radio and Architecture in the Wireless City
Gillian Fuller, & Ross Harley, University of NSW, Australia
4. Mobile Media and the Strategies of Urban Citizenship: Control, Responsibilisation, Politicisation
Kurt Iveson, University of Sydney, Australia
Section 2: Civic Engagement
Yvonne Rogers, Open University, UK
5. Advancing Design for Sustainable Food Cultures
Jaz Hee-jeong Choi, QUT, & Eli Blevis, Indiana University, USA
6. Building Digital Participation Hives: Toward a Local Public Sphere
Fiorella de Cindio, & Cristian Peraboni, University of Milano, Italy
7. Between Experience, Affect, and Information: Experimental Urban Interfaces in the Climate Change Debate
Jonas Fritsch, & Martin Brynskov, Aarhus University, Denmark
8. More than Friends: Social and Mobile Media for Activist Organizations
Tad Hirsch, Intel People and Practices Research, USA
Bjorn Nansen, Jon Pearce, & Wally Smith, University of Melbourne, Australia
10. The Rise of the Expert Amateur: Citizen Science and Micro-Volunteerism
Eric Paulos, Sunyoung Kim, & Stacey Kuznetsov, Carnegie Mellon University, USA
Section 3: Creative Engagement
Gary Marsden, University of Cape Town, South Africa
11. Street Haunting: Sounding the Invisible City
Sarah Barns, University of Technology, Sydney, Australia
12. Family Worlds: Technological Engagement for Families Negotiating Urban Traffic
Hilary Davis, Peter Francis, Bjorn Nansen, & Frank Vetere, University of Melbourne, Australia
13. Urban Media: New Complexities, New Possibilities — A Manifesto
Christopher Kirwan, & Sven Travis, Parsons — The New School for Design, USA
14. Bjørnetjeneste: Using the City as a Backdrop for Location-Based Interactive Narratives
Jeni Paay, & Jesper Kjeldskov, Aalborg University, Denmark
Section 4: Technologies of Engagement
Atau Tanaka, Newcastle University, UK
16. Sensing, Projecting and Interpreting Digital Identity through Bluetooth: From Anonymous Encounters to Social Engagement
Ava Fatah gen. Schieck 1, Freya Palmer 2, Alan Penn 1, & Eamonn O’Neill 2
1 University College London, UK, 2 University of Bath, UK
Germaine Halegoua, University of Wisconsin-Madison, USA
18. Engaging Citizens and Community with the UBI-Hotspots
Timo Ojala, Hannu Kukka, Tommi Heikkinen, Tomas Lindén, Marko Jurmu, Simo Hosio, & Fabio Kruger, University of Oulu, Finland
19. Crowdsensing in the Web: Analyzing the Citizen Experience in the Urban Space
Francisco C. Pereira, Andrea Vaccari, Fabien Giardin, Carnaven Chiu, & Carlo Ratti, Senseable City Lab, MIT, USA
Laurianne Sitbon, Peter Bruza, Renato Iannella, & Sarath Indrakanti, National ICT Australia
Section 5: Design Engagement
Mark Blythe, University of York, UK
21. A Streetscape Portal
Michael Arnold, University of Melbourne, Australia
22. Nonanthropocentrism and the Nonhuman in Design: Possibilities for Designing New Forms of Engagement with and through Technology
Carl DiSalvo, & Jonathan Lukens, Georgia Institute of Technology, USA
Laura Forlano, Cornell University, USA
24. Dramatic Character Development Personas to Tailor Apartment Designs for Different Residential Lifestyles
Marcus Foth, Christine Satchell, Mark Bilandzic, Greg Hearn, & Danielle Shelton, QUT, Australia
Judith Donath, MIT, USA
Making Links and the QUT Urban Informatics Research Lab present Dr Tanya Notley, Tactical Technology Collective (and QUT iCi PhD graduate), in conjunction with the Participatory Design Conference PDC 2010 at UTS in Sydney:
Visualising Information for Advocacy
Tuesday 30 November. Half Day Tutorial (Morning)
Presenter: Dr Tanya Notley, Tactical Technology Collective
So you’ve got great data. Now what? Tactical Technology Collective are an NGO that helps rights advocates make sense of data, focus its use on their issue, and produce clear, compelling and accurate visualisations than can strengthen their campaigning. In this tutorial we’ll consider the process involved in analysing and then visualising information in collaboration with communities, organisations, researchers and other potential change makers so that it will resonate with the hearts and minds of a specific target audience. This workshop does not require you to have design skills: it will be an enjoyable, hand-on session that will focus on learning a transferable, participatory approach to conceptualise creative campaigns that visualise data and information. Creative campaigning examples from around the world will also be shared, decoded and discussed and the participants will take away copies of Tactical Tech’s guides, Visualising Information for Advocacy and Tactics for Turning Information into Action.
This tutorial will be of interest to social change designers, researchers, rights advocates and anyone else interested in turning information about an issue into action that can address it.
About the trainer:
Dr Tanya Notley is the Info-Activism Programme Lead with Tactical Technology Collective. Tactical Tech is an international NGO working at the point where rights advocacy meets information management and technology. Tanya has 15 years experience working with on media advocacy with research institutes, international development agencies and community-based organisations in Australia, the UK, Nepal, India and Sri Lanka. Tanya has produced training manuals and book chapters on radio production, digital storytelling, info-activism and participatory research methods and has delivered many workshops around the world on these topics.
Guest Seminar by Douglas Schuler
17 Nov 2010, 2pm – 3.30pm
Queensland University of Technology
Kelvin Grove Campus, S Block, S403
Victoria Park Rd, Kelvin Grove QLD 4059, Australia
Please RSVP by 15/11/2010 to firstname.lastname@example.org
Will We Be Smart Enough Soon Enough?
Putting Civic Intelligence into Practice
Civic intelligence names a phenomenon that takes place every day but is rarely recognized for what it is. It’s a manifestation of collective intelligence that is directed towards social and environmental progress. In short, it’s focused on attaining civic ends through civic means. Civic intelligence has particular relevance to people who are involved in education and work with the people in the real world. It helps describe examples as diverse as Evergreen State College’s Sustainable Prisons Project where prisoners are engaged in biology exploration, Seattle’s all-ages music venue, the Vera Project, and the Beehive Collective where art, popular education, and political action are creatively interwoven. Civic intelligence can help us determine the relative importance of projects and help us identify directions that are most likely to be relevant and fruitful in the design of projects. One of the most important tasks facing us is asserting — and of course demonstrating — the legitimacy and effectiveness of this orientation. And, of course, this task will require that we sharpen and employ our civic intelligence.
Douglas Schuler has been focusing on the intersection of society and technology for over 25 years. He has written and co-edited several books, including Participatory Design: Principles and Practices (Erlbaum, 1994), New Community Networks: Wired for Change (Addison-Wesley, 1996), and most recently, Liberating Voices: A Pattern Language for Communication Revolution (MIT Press, 2008), a multi-year undertaking (still in-work) with 85 contributors. He is president of the Public Sphere Project and former chair of Computer Professionals for Social Responsibility. For CPSR, Doug organized the Directions and Implications of Advanced Computing symposia series which was first convened in 1987. He is also a co-founder of the Seattle Community Network, a free, public access computer network supporting community and civic engagement that first went online in 1994. He is a member of the Faculty at The Evergreen State College in Olympia, Washington, a non-traditional liberal arts college, where he teaches programs that focus on the idea of civic intelligence. Doug has a masters degree in computer science (University of Washington) and a masters in software engineering (Seattle University). He is working on his PhD.
More information about Doug at: http://www.publicsphereproject.org/
Doug is in Australia courtesy of the QUT Urban Informatics Research Lab presenting a keynote at the Research for Action workshop on 15 Nov 2010 in conjunction with Making Links 2010, Perth, WA: http://www.facebook.com/event.php?eid=101543753238750
Call for Papers
Research for Action: Networking University and Community for Social Responsibility
Relevant topics include but are not limited to the following:
Organisation and Submission Details
Academic Career Development Workshop for Research Students and Early Career Academics
in conjunction with Internet Research 11, Gothenburg, Sweden, 20 October 2010
For research students and early career academics, universities offer resources that help develop their research skills – for example, critical theory development, literature reviews, research methods, data analysis, writing skills, etc. However, building a successful career in academia poses a wide range of new challenges in addition to the pure academic craft of research. The resources and resilience one needs in order to shape an academic career path often appear ambiguous, particularly in the innately transformative field of Internet research. In response to feedback from AoIR members, this full-day workshop seeks to address this concern by offering a supportive and constructive environment to discuss career development related issues that are of specific interest to research students and early career academics.
The first half of the workshop is devoted to the process of transitioning into research student training and supervision. In the second half, we will look at issues of academic leadership. The workshop chairs, along with invited senior academic researchers, will share with the participants some of their off-the-record insights of their career development milestones and the related decisions that have shaped their career paths. The workshop chairs will act as facilitators and moderators who will encourage the participants to join the discussion and share their own views and experiences with the rest of the group. The goal is to establish a peer support atmosphere that bridges disciplinary, cultural, and regional differences in order to distill the common skills and capabilities that are necessary to identify and seize opportunities for shaping one’s own career trajectory in academia. The main topics of discussion for each session will be negotiated with the participants on the day. This is to make the workshop as relevant and practical to the participants as possible.
The following is the proposed activity plan:
09.00 – 12.00 Research training and supervision
- Building a track record
- On and offline communication and collaboration tools
- Mode of Thesis: Monograph / By Publications / Exegesis
- New ways of building and communicating knowledge
12.00 – 13.00 Lunch
13.00 – 17.00 Academic leadership
- Identifying significant research trends and building momentum and engagement
- Building and managing a multidisciplinary research team
- Social media tools for research and stakeholder relationship management
- Recruiting research partner organisations and liaising with external stakeholders
- Project management and research budget accounting
- Human resources: recruitment, performance planning, and review
- Research-teaching nexus
- Promotion and tenure
The final selection of the invited senior academics is to be confirmed.
Fees & Logistics
- Date: Wednesday, 20 October 2010
- Time: 9:00 a.m. – 5:00 p.m.
- Location: Chalmers student union building, room TBA.
- Fee: 330 SEK
- Lunch and coffee included.
- Facebook event entry: http://www.facebook.com/event.php?eid=110293655687140
Submission & Participation
The number of participants in this workshop is limited to 25. If you are interested in attending, please send an email by 1 Sep 2010 to both workshop organisers with a single PDF file that contains:
- Your name,
- 200 word biography,
- 200 word statement expressing your career aspirations, and what you hope to get out of your participation in this workshop.
Associate Professor Marcus Foth
Email: m.foth AT qut.edu.au
Dr Jaz Hee-jeong Choi
Email: h.choi AT qut.edu.au
Associate Professor Marcus Foth is Principal Research Fellow with the Institute for Creative Industries and Innovation, Queensland University of Technology (QUT), Brisbane, Australia, and founder and team leader of the Urban Informatics Research Lab. He received a QUT Vice-Chancellor’s Research Fellowship (2009-2011), and a Smart Futures Fellowship from the Queensland State Government (2009-2011), co-sponsored by National ICT Australia (NICTA). He was awarded the inaugural Australian Business Foundation Research Fellowship on Innovation and Cultural Industries 2010 sponsored by the Aurora Foundation. He was an ARC Australian Postdoctoral Fellow (2006-2008), and a 2007 Visiting Fellow at the Oxford Internet Institute, University of Oxford, UK. Dr Foth’s research explores human-computer interaction design and development at the intersection of people, place and technology with a focus on urban informatics, locative media and mobile applications. The high quality of his research work has attracted over $1.7M in national competitive grants and industry funding since 2006. Dr Foth has published over 70 articles in journals, edited books, and conference proceedings. He is the editor of the Handbook of Research on Urban Informatics (2009), and is currently co-editing the book “From Social Butterfly to Engaged Citizen” for MIT Press (2011). He was on the AoIR Executive Committee between 2007 and 2009. He is the conference chair of the 5th International Conference on Communities and Technologies 2011 in Brisbane.
Dr Jaz Hee-jeong Choi is an ARC Australian Postdoctoral Fellow (Industry) at the Institute for Creative Industries and Innovation, Queensland University of Technology (QUT), Brisbane, Australia. Her research interests are in playful technology, particularly the ways in which various forms of playful interaction are designed, developed, and integrated in different cultural contexts. In her recently completed doctoral research, she developed a new conceptual approach to urban sustainability that recognises ‘play’ as the core of transformative interactions in cities as ubiquitous technosocial networks. Her current research explores designing and developing playful ubiquitous technologies to cultivate sustainable food culture in urban environments. She has collaborated with leading international researchers and published across various disciplines, which as been a fun journey, but she is looking forward to even more – or some would say, ‘the real’ – fun to come.
Sustainable Interaction with Food, Technology, and the City
This workshop explores innovative approaches to understanding and cultivating sustainable food culture in urban environments via human-computer-interaction (HCI) design and ubiquitous technologies in urban environments. We perceive the city as an intersecting network of people, place, and technology in constant transformation. Lift Workshop @Weimar explores mobile human-food interaction and the role of interactive media in engaging citizens to cultivate more sustainable everyday human-food interactions on the go. Interactive media in this sense is distributed, pervasive, and embedded in the city as a network. The workshop addresses environmental, health, and social domains of sustainability by bringing together insights across disciplines to discuss conceptual and design approaches in orchestrating mobility and interaction of people and food in the city as a network of people, place, technology, and food.
- Mark Shepard, Assistant Professor, Departments of Architecture and Media Study at University at Buffalo, The State University of New York
- Katharine S. Willis, Researcher / Artist / Architect at University of Siegen
- Marcus Foth, Associate Professor / Principal Research Fellow at Queensland University of Technology
- Jaz Hee-jeong Choi, ARC Australian Postdoctoral Fellow (Industry) at Queensland University of Technology
The presentations will be followed by a Q&A session with the speakers.
More information, and registration page:
The first edition of Lift Workshop in Hungary sets the scene in the Eastern Quartier of Pécs at a historical coal mining site, an outstanding architectural merit, now part of the city’s cultural heritage. As European Capital of Culture in 2010, Pécs attracts international attention as a cultural pole on the periphery of the European Union.
Departing from this context Lift Workshop @ Hungary addresses the possibilities of new technologies in the socio-cultural periphery of a changing post-industrial urban landscape. It turns this particular locality and its challenges into the centre of the attention of architects, artists, social scientists from the region and from regional media labs with the objective to explore and connect with recent discussions regarding urban computing and situated technologies and extend the discourse to specific regional issues and problems.
The aim of the workshop is to explore the implications of urban information systems for architecture and urban design, disciplines that have been largely absent from the mostly technologist-driven discussions of “ubiquitous” computing but nevertheless can provide new insights and alternative perspectives on the implications of “networked objects” for urban culture, newly emerging spatial practices and organizational forms. During the workshop participants develop responses, scenarios applicable to Eastern Quartier and later other urban areas undergoing similar transformation.
Lift Workshop @ Hungary: Eastern Quartier is organized by Kitchen Budapest in collaboration with KÉK – Hungarian Contemporary Architecture Centre. To find out more about the organizers, our sponsors click here.
More information, and registration page:
Find out about the exciting uses the near future holds for you and your mobile phone at QUT’s Urban Informatics showcase at the Ekka tomorrow, Tuesday, August 10th from 1 to 5pm.
A team of PhD students and early career researchers will demonstrate their work in ubiquitous computing, urban informatics, social media, and mobile phone applications at the National Science Week Pavilion.
QUT Professor Marcus Foth said the work of the Urban Informatics Research Lab was strategically positioned at the intersection of people, place and technology with a view to exploring new opportunities afforded by real-time, ubiquitous technology that links the physical city with the digital city.
“The projects we have selected allow Ekka visitors to participate in our research work and try out new ideas and prototype systems themselves,” said Professor Foth, who is the founder and team leader of the QUT Urban Informatics Research Lab.
“FixVegas, for example, is a simple yet powerful application we have released for the iPhone. It uses the in-built camera, GPS and internet access to allow Brisbane residents to report maintenance requests, such as broken park benches and pot holes in the streets, to Brisbane City Council.
“We will also demonstrate innovative ways to visualise music listening preferences and song choices in public places, a novel approach to allow people to engage in urban planning that we have developed in collaboration with Brisbane City Council, as well as new interface designs to convey information about domestic energy consumption in real-time.”
QUT PhD candidate Ronald Schroeter’s project, Discussions in Space, will also be showcased.
“This project is designed to allow residents to have their say about the future of Brisbane by installing large public screens at central locations. Passersby are invited to comment on and leave their ‘bright ideas’ on Brisbane’s River City Blueprint – the new master plan for the inner city – using their mobile phone via SMS, Twitter or a website,” Mr Schroeter said.
Dr Jaz Choi, an Australian Postdoctoral Fellow on the team, will showcase a project that gives visual representations of the user’s ecological impact and opportunities to engage and collaborate in fostering a sustainable food culture in Queensland.
“This project will go beyond merely informing by aiming to motivate and encourage to change and take action,” said Dr Choi.
The National Science Week pavilion at the Ekka is part of Australia’s annual celebration of science and technology and aims to encourage many scientific, bio technology, computer science and engineering communities to open their doors and ‘ignite the imagination’ of the public by demonstrating their science, engineering and technology achievements.
Media contact: Niki Widdowson, 07 3138 1841 or email@example.com
The Urban Informatics Research Lab, the Institute for Creative Industries & Innovation, the ARC Centre of Excellence for Creative Industries & Innovation, and BEE School of Design are proud to present guest seminars by:
Dr Anne Galloway, Victoria University of Wellington
1. Speculative Design as a Research Method
Monday, 30 August 2010, 11 am – 12 noon
Please RSVP by 24 August 2010 to Ben Kraal <firstname.lastname@example.org>
Queensland University of Technology, Gardens Point Campus, S Block, room 620
Design is increasingly seen as a creative and productive means of engaging imagined social and technological futures, but what kind of knowledge is being produced and how can we assess the impact of this kind of research? This talk outlines a project that aims to address these methodological concerns through a critical exploration of how NZ’s merino wool industry could be reconfigured by future RFID-based animal and product traceability initiatives.
2. Counting Sheep: New Zealand Merino Wool in an Internet of Things
Tuesday, 31 August 2010, 11 am – 12 noon, followed by light refreshments (to 1 pm)
Please RSVP by 25 August 2010 to email@example.com
Queensland University of Technology, Council Room (A105), A Block (map)
Victoria Park Rd, Kelvin Grove QLD 4059
Pervasive computing brings together wireless, networked and context-aware technologies, including Global Positioning System (GPS), environmental sensors and Radio-Frequency Identification (RFID), to embed computational capacities in the objects and environments that surround us. The “Internet of Things” is a related vision for future computing that proposes a shift from a network of interconnected computers to a network of interconnected objects. By virtue of their status as highly regulated and globally traded commodities, livestock animals and animal products have long been tracked and are primed to be amongst the first non-humans in such a network. Specifically, RFID-enabled livestock traceability programmes are increasingly being mandated by governments and agricultural industries worldwide to better support management of disease outbreaks and maintain access to high-value export markets. In these technologically determinist traceability scenarios, animals are largely envisioned as manageable and saleable information and farmers are more often positioned as technicians and data collectors than as animal caregivers.
This project investigates the role that cultural studies and design can play in presenting both producers and consumers with alternate visions for the future of human-animal relations. Through a juxtaposition of technological livestock management programmes and non-technological wool industry products and services, this presentation will critically question the social and cultural implications of emergent technologies and existing traceability efforts. Particular attention will be given to articulating research practices and stakeholder relations that can significantly engage relevant issues and avoid the pitfalls of both dystopian and utopian futurism.
Anne recently relocated from Canada (a.k.a. The Great White North) to take up a position as Senior Lecturer in Design Research at the School of Design, Victoria University of Wellington, New Zealand. Drawing on a background in sociology and anthropology, her research focusses on emergent technologies in their visual, discursive, material and practical manifestations. Anne really likes animals and technology, and you can learn more about her and the world’s best cat™ on the web at plsj.org or on twitter @annegalloway.